Leadership that Inspires: Speaking Truth, Creating Space and Leading with Heart
“Leadership that Inspires is Relational, not Heroic” – Professor John Higgins
In a world shaped by uncertainty, fast change, and growing complexity, what kind of leadership truly inspires people—not just to follow, but to speak, explore, and grow?
In our most recent podcast episode, Leadership that Inspires, we explored this question in depth with three thoughtful and experienced voices: Gareth Hulley-Carter (Group Chief People Officer at Lloyd’s Register), Elizabeth Pedler (Global People Director at Lloyd’s Register), and Professor John Higgins. What followed was a deeply human conversation about truth, courage, and what it really means to lead from the inside out.
Leadership Starts in the Unknown
Gareth Hulley-Carter, Group Chief People Officer at Lloyd’s Register, opened with an insight that resonated across the conversation:
“Leadership often begins in those moments of uncertainty when you choose to back yourself anyway.”
Gareth reflected on his own “unscripted” path to senior leadership—a journey shaped more by conviction and humility than by ticking every box. His takeaway? Don’t wait for perfect timing. Leadership is a choice you make, often before you feel ready.
Truth Requires Space – and Self-Awareness
John Higgins, leadership researcher and long-time collaborator with Ethical Quest, reminded us that truth in leadership isn’t about having answers. It’s about creating the conditions where truth can emerge.
“The more senior you are, the more you assume you know what’s going on—when in fact, you often know much less than you think.”
He shared how meaningful leadership requires not only the courage to speak truth but the humility to hear it—especially when it’s uncomfortable.
“Drink More Tea”
A standout theme from Elizabeth and Vicki’s reflections was the power of informal connection—what Elizabeth affectionately refers to as “drinking more tea.” In a world of back-to-back meetings and decision fatigue, making space for genuine human interaction is a radical act.
“You can’t have the big conversations until you’ve had the small ones.”
Elizabeth emphasised the importance of spending time with those on the ground—not just sending out pulse surveys, but engaging in real dialogue that builds trust, insight, and impact.
The Pause That Changes Everything
One compelling story came from John: a board facing a tragic crisis paused their meeting for 30 minutes before making a life-altering decision. They meditated, walked, and grounded themselves. When they returned, they chose compassion over expedience.
“They chose to take half an hour—in the middle of a disaster. And they made a different decision because of it.”
In a world obsessed with speed, this was a powerful reminder: presence changes outcomes.
Key Takeaways
- Leadership is relational, not heroic – It’s about connection, not control.
- Truth needs trust and space – Speaking up is hard; leaders must make it safe.
- Self-awareness is non-negotiable – You lead best when you know your impact.
- Busy isn’t better – Slow down. Drink tea. Make time for the conversations that matter.
- Humanity is the throughline – Every decision impacts real lives. Lead with heart.
Inspired?
If this conversation resonated with you, we’d love for you to:
- Subscribe to the Ethical Quest Podcast on YouTube
- Share this blog or our podcast with a colleague
- Join the conversation using #EthicalQuest on LinkedIn
Because leadership is not a title—it’s a daily practice.
At Ethical Quest, we help leaders reconnect with themselves first, because that’s where real transformation begins. Our Leading from the Inside Out programme is designed to help you unmask with courage, reconnect with your voice, and lead from truth—not a performance.
Get in touch to explore how we can help your people lead from the inside out. And let’s make time to drink tea!
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